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Return Policy

It seems that a part of a group on how to return items purchased debt?

If your item is purchased as part of a group (such as underwear, pajamas, tights, etc.), and the faulty, return the complete package, including items not defective, otherwise we will not be able to get a replacement or refund to provide for you.

Who will be the return of the goods are not satisfied with the quality objectives or inappropriate

These items are easy to use, as long as their order is rejected by the new label from us, or download Freepost return label.

Yields are average plot for receiving a package, you can pay back 14 days after the publication up to 28 days, but in the case of delays.

Or you can return to our stores in the United Kingdom or Ireland (with the exception of those in department stores). Refunds will be credited to your original payment method. International customers can return these items through the post office. For more information on how to return items by mail, see how to return goods?

How can I send return merchandise?

You can return the goods within 14 days of receipt by mail

International customers will not receive a return label Antwoordnummer, we must unwanted orders from their own pockets back.

By mail to return an item, you are logged into your account, please contact

Write Freepost return label area of ​​the return authorization number provided Royal Mail, which is linked to your order. Alternatively you can download a return label Royal Mail. International customers download the label to come back here. Join the completion of the label on the package and send it to us for 14 days from the day.

Remember to the post office (or your local post office) to ask for the receipt port and save it for your reference. The bill includes follow some reference to testing of the product (s) returned are static. Without this we can not pay back the money if you are not the returned item.

Yields are average plot for receiving a package, you can pay back 14 days after the publication up to 28 days, but in the case of delays. We'll email you know, once the package has been received and processed a refund though.

After receiving the goods to our warehouse repay they are processed. Please note that refunds may take 3-5 days to appear on your account. Each item returned back alone, and will appear on your statement mandaliz.com.au. Refunds will be credited to your original payment method. If the partial payment with gift certificates, gift cards will be the first record, the balance is credited to another method used for payment. If your card expires before processing the refund, please contact customer service for more information and order number, zip code and the new card.

If you have problems or questions reporting process on-line, please contact our customer service.